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Norwood - Local Town Pages

Have You Even Noticed?

Jul 31, 2020 11:54AM ● By Bella Caggiano

We pay them every month. These colorful envelopes are enclosed with our monthly water/sewer, electrical, and cable bills. If you are like many people, you likely pay them at different times of the month, so, who has given any thought to the different colored envelopes?

Each service is designated by colored envelope: green for water/sewer, blue for electric, and yellow for Norwood Light Broadband. While the hues are festive, there is a strategy behind the process. All payments are circulated through Norwood Light Broadband (NLB), and according to NLB Superintendent Tim Collins, these envelopes are sent in bulk directly to the bank and this process helps in streamlining payments directly to the proper departments. 

These self-addressed payments can be mailed through the post office, or, residents can use the convenient drop-off box located in the parking lot behind Town Hall on Central St. This option was initiated in 2014 and can receive utility bills as well as property and excise tax payments. No need for postage when utilizing this option, which also adds up if residents mail three bills per month!

 

The 'Town Mailbox' is easily accessible at the inner circle of the parking lot and has a drive-up shoot to allow easy depositing directly from the car. No parking at Town Hall? Simply use the box. Pouring rain with kids in the car? Simply use the box!

Payment options are still available in person at Town Hall or at the NLB office which recently relocated to 136 Access Rd. Residents need to remember is that this service is for Norwood-related payments only and cannot be used to mail items intended for the United States Postal Service, which is why no stamp is required. It is emptied every morning by town personnel daily. An important note: if a bill is due that same day, residents must make their payments personally or they will incur a late fee. A bill is not considered paid until it is received and processed. 

Even those who traditionally pay their bills online may find this service very helpful. It's probably happened to everyone where the bill is due but there are just not enough days available to pay it on time. With this service, residents can drop off their payment on their way to work and forget it....and still save the cost of that stamp!