We often get asked why a fire truck shows up when someone calls 911 for a medical emergency in Norwood. The answer is simple: it’s about getting the right help to you as quickly and safely as possible.

The Norwood Fire Department operates out of one station, and every firefighter is a certified EMT or Paramedic. When our Engine or Ladder responds alongside the ambulance, it brings additional trained personnel to the scene. Due to the significant increase in calls over the past few years, they often arrive first so lifesaving care can begin immediately when a mutual aid town or one of our ambulances is returning from a hospital.

Many medical emergencies require more than the two people staffing an ambulance. Situations like cardiac arrests, serious trauma, serious medicals or moving patients from difficult locations often need more hands. The fire apparatus crews provide that support, while also assisting in patient care and any other needs.

Due to the volume of calls, the continued growth of the town, and the hazards that come along with being a densely populated community most importantly, there is the need to ensure the fire suppression apparatus remains fully staffed and available if needed to respond from a medical emergency to another call.

This response model helps us deliver fast, effective, and professional care to the residents and visitors of Norwood